Shipping, Delivery & Returns

Do you ship to the UK and overseas?

Yep! We deliver across the UK and worldwide. UK orders arrive in 5–7 business days, while international shipping typically takes 7–16 days—carrying your car‑care joy far and wide.

Which delivery services do you use?

We partner with trusted UK carriers and local international couriers. You’ll see your options at checkout.

What payment methods do you take?

We accept all major UK and international payment methods: Visa, Mastercard, Amex, Apple Pay, Google Pay, PayPal and more.

Can I return an order?

Totally! We want you to love your products. If something’s not right, drop us an email and we’ll sort a return or exchange quickly and easily.

Product Safety & Usage

Are your products safe for all cars and coatings?

Absolutely. Every formula is pH‑neutral (7.0–7.5), ceramic‑safe, and biodegradable—safe for any paint, coating, or wheel finish.

I’m a detailing beginner — will I need expert skills?

Not at all! Our products are designed to be fool‑proof and easy, delivering swirl‑free, pro results with minimal effort—no detailing skills required.

How do I get best results?

Start with a pre-wash (like our Snow Foam), use the correct dilution, work from top to bottom, rinse fully, and dry gently for maximum shine with zero scratches.

Can I personalise my order?

Some products offer custom labelling or packaging options. If it’s available, you’ll find the choices listed clearly on the product page.

Do you offer bundles or kits?

We’re have curated and hand-picked kits ready for you. Kits with everything you need for a swirl-free wash, priced affordably for enthusiasts and beginners alike.

Are your products environmentally friendly?

Yes—they’re fully biodegradable and free from harsh acids, so you can clean smart without guilt.

Support & Community

Need help or tips? Who can I talk to?

Our team of detailing enthusiasts is always here to help! Just hit “Contact Us” or email info@detailcode.co.uk with any questions.

Want expert tips or early product alerts?

Join the Detail Code Crew (our newsletter) for exclusive car care tips, insider deals, and first dibs on new launches.

How do I get best results?

Start with a pre-wash (like our Snow Foam), use the correct dilution, work from top to bottom, rinse fully, and dry gently for maximum shine with zero scratches.

Can I personalise my order?

Some products offer custom labelling or packaging options. If it’s available, you’ll find the choices listed clearly on the product page.